One of the strategic services that HTNA specialised on is the maintenance agreement. HTNA has been supporting start-ups to corporations in the area of tech support for the past decade and this allows many SMI/SME-based corporations to focus on their core competencies of their businesses.
Why outsource tech support to HTNA? One, you will have access to a team of highly experienced support specialists who can integrate seamlessly as part of your corporation. Two, outsourcing allows resources in your company stay focused on the core competencies of their business. Three, outsourcing saves you time and money.
For example, the median annual salary for one junior support technician is about RM 30,000 and likely he won't be able to work through complex problems all by himself. Thus, you may need another senior support technician. Who will manage these two employees and deal with their problems? All this will cost you time and money.
PC Preventive Maintenance Tips
Preventive maintenance is one of the most ignored aspects of PC ownership, in my opinion. Most people seem to think that the PC doesn't need preventive maintenance, and so you should just use it until it breaks, and then repair or replace it. These people generally find themselves repairing or replacing much sooner than those that take definite steps to avoid difficulties in the first place.
Here are some reasons why you should develop a preventive maintenance plan for your Computer:
HT Network Alliance Sdn Bhd (604565-P)
[IPCS Group of Companies]
Address:Lot 17A, Jalan 2/10,
Bandar Baru Selayang,
68100 Batu Caves,
Selangor Darul Ehsan.
Op. Hr: Monday to Friday, 9:00 am - 6:00 pm